• Cloud Information Technology 
    For Customer Experience

    An opportunity for digital transformation

Welcome to Cloud-ITCX

Welcome to Cloud-ITCX, a premier provider of Customer Experience solutions established in Egypt since 2020. With a robust presence across Egypt and the Gulf region, we specialize in diverse sectors like IT-Solutions, Education, Construction, Real-Estate, Transport, and Automotive.

Driven by a mission to deliver exceptional service and solutions through dedication and excellence, we've forged global partnerships and consistently delivered top-quality results. Our goal is to be recognized as a leading customer solutions company.

Discover our wide range of services tailored to meet the needs of local and international markets. Experience excellence with Cloud-ITCX.

Our Services

Business Solutions

End-to-end Solutions, software implementation, and project management service dedicated to helping small to large companies deploy the best solutions to optimize their business processes.

Business Process Consultation

Business processes are a series of activities performed by a group of users to achieve a specific goal. Whether it's a small startup or a large corporate firm, most organizations have countless processes running every day that aids in streamlining their business. A client on-boarding, content marketing, managing deliveries or manager's approval all come under this big umbrella - 'Business process'

Support Services

Flexible IT support packages to suit you – and what’s more, we won’t tie you into an annual contract.

on this aggressive virtual area, you want to preserve up with the trendy traits and make certain smooth going for walks of business. this is wherein you need professionals for assist responding to the developing needs. software program help offerings usually consist of technical-support, together with troubleshooting abilities, software aid, assistance and many others. to boost client pride, a practical support for the custom applications may be very vital!

Today Offers

Up to 50%

Professional service Discount

Free Assessment

Request your free assessment to help you plan and design your business process.

The Most Popular Applications This Month


  • Uninterrupted access to customer data.
  • Bring inter-departmental coordination.
  • Streamline different processes.
  • Proactively participate in customers' journey.
  • 360-degree view of customers.
  • Make CRM your own.
  •  Make intelligent decisions.
  • Watch CRM work for you.


ZOHO Desk gives you the ability to manage your customer support activities efficiently. Allows you to assign, track and set up alerts on help desk tickets easily. You can customize your business and ensure satisfaction in your customer support experience.


Zoho People Plus you can deliver exceptional digital HR experiences to your employees while managing the entire employee life cycle on a single integrated platform. From building great teams to empowering them and keeping them engaged,

  • Talent Acquisition.
  • Talent Management.
  • Core HR.
  • Employee Engagement.

Products & Services whats new

Stay tuned